Our Accessibility Commitment at Florist Norbury

Florist Norbury: Ensuring Accessible Online Flower Ordering for All

At Florist Norbury, we believe that everyone in our community should have the ability to order beautiful flowers and arrangements online with ease. Accessibility is at the heart of our commitment to providing outstanding service, ensuring that every customer—including those with disabilities—has access to our full range of products and services. We strive to create an inclusive environment so all our Norbury customers can enjoy a seamless experience when browsing and purchasing flowers from our website.

WCAG 2.1 AA Compliance

Our website has been carefully designed and continually updated to meet the standards set by the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. By following these globally recognized guidelines, we make every effort to ensure our digital content is reachable, understandable, and usable by as many people as possible, encompassing those with various vision, mobility, auditory, or cognitive needs. Examples include clear headings, logical navigation, and alt text for images of flowers and arrangements.

Screen Reader Compatibility

Florist Norbury’s online flower shop is fully compatible with leading screen reader software, making it easier for visitors who rely on assistive technology to browse our range, navigate product categories, and complete their order with confidence. Semantic HTML, meaningful ARIA labels, and structured content ensure that every interaction, from reading bouquet descriptions to completing payment, is accessible to all users.

High Contrast and Visual Clarity

We understand how important clear, high-contrast design can be for users with low vision or color blindness. Our website employs thoughtfully chosen color schemes and font sizes that prioritize legibility. Buttons, menus, and links are visually distinct, ensuring that customers always know how to proceed to the next step, whether viewing a product, adding it to the cart, or checking out safely and efficiently. This focus on visual clarity extends across our entire florist site, supporting all users in Norbury and beyond.

Ongoing Improvements and Feedback

Accessibility is an evolving process, and we regularly review our website for opportunities to enhance inclusivity. We encourage customers to reach out if they discover any accessibility barriers or have suggestions for improvements. Should you encounter any obstacle when ordering from Florist Norbury online, please use our contact form, and our team will review your feedback promptly. Your insights help us deliver a better experience for everyone in the Norbury community.

Our Promise to Norbury Customers

The accessibility of our services is a top priority, ensuring individuals of all abilities can enjoy the convenience and joy of ordering flowers online. Whether you are choosing a bouquet for a special occasion or simply brightening your day, our website is designed to make the process as simple and welcoming as possible for every Norbury resident. At Florist Norbury, accessibility means more than compliance—it’s about opening our digital doors to all, empowering you to order flowers without difficulty or frustration.

Contact Us About Accessibility

If you have questions, concerns, or need assistance using our website or services, we welcome your feedback. Please use our contact methods to let us know how we can assist you further. Your comfort and confidence when shopping at Florist Norbury matter to us, and we are here to help.